Job: BRANCH BUSINESS MANAGER (USA) Job - 1721577A0

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Jobing Description

BRANCH BUSINESS MANAGER (USA)-712828

Description
Summary:
The Branch Business Manager focuses attention on the in-branch customer experience and sales results for the branch managed small business segment. This associate will be branch-based and will drive results by aggressively deepening relationships with existing customers and new customers through effective business profiling using GAIN model and expertly servicing branch managed small business customers. The Branch Business Manager will be responsible for new sales and management of the book of business for business customers with annual sales $2mm. Develop and maintain profitable partnerships with Branch Manager, Relationship Banker and other lines of business.

Responsibilities:
- Responsible for new sales and management of the book of business
- Delivers on sales volumes and revenue targets as agreed with Branch Business Area Manager
- Monitor competitor activities and programs, and identify product, marketing and other opportunities to share with Branch Business Area Manager
- Ensure desired business customer experience in branch, including personally opening accounts for business customers
- Responsible for branch-managed business customers
- Act as small business expert within the branch, including training of Relationship Bankers as needed
- Leverage appointments and referrals to work with business customers primarily in the branch and actively cross sell products
- Actively updates business profile as well as business-owner's personal profile using needs based selling
- Schedules and conducts appointments with warm prospects
- Reviews current business customer base with Branch Manager and develops plan to meet need to know customers
- Solve business customer problems as a part of sales process and relationship deepening
- Accountable for the execution of risk management / compliance protocols in sales process
- Attend Branch Meetings and lead branch huddles monthly
- Monthly check in with the Branch Manager, District Manager, Business Banker or Private Banker to review partnership and discuss servicing, referrals and pending prospects
- May Serve as community leader for the Bank
- Champion a customer centric culture
- Deliver on service levels and operation excellance for client portfolio as agreed with BBAM

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification
- 3 years of experience in branch banking, or business banking, or similar field

- 3 years of Sales Management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Business and Commercial Banking
Primary Location: United States-New York-New York-Mid Manh-57th St Br 866 (22866)

Other Locations:United States-New York-New York-Mid Manh-57 W 57th St Br 861 (22861)
Schedule: Full-time
Travel: No