Job: Tech Sls Consultant 5 - Host/Host Compl

Jobing Description

TSC5 App Mgmt
 
Overall Purpose: As an overlay technical sales position to the direct sales team, provides technical pre-sales support to ensure successful customer integration and implementation of company products, services and solutions. Key Roles and Responsibilities: Provides technical support during joint sales meetings with customers and direct sales teams. Majority of time is spent at the customer's premise consulting, selling and supporting highly complex company IT products/services/systems/solutions. Contributes to unit sales plan through pre-sales technical consulting activities. Provides technical support in sales presentations, product demonstrations, and installation and maintenance of company products to ensure the solution is functioning according to specifications. Leads the technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues and priorities. Formulates responses to customer inquiries/questions concerning highly complex system software and applications, and provides software development and consultation to prospective users. Understands, develops and delivers products/services/systems/solutions to customers business, information, technical and educational needs. Designs technical solutions involving new and emerging technologies, specifically the role requires a knowledge of virtualization (VMWare, Xen, OpenStack, etc) and data center technologies (SANs, storage arrays, load-balancing, etc), and security (firewalls). Assists less experienced peers.
 
Duties directly related to making sales includes: Meeting with customers engaged in sales activities at the customers site, communicating with customers via phone, teleconference, e-mail, etc., related to proposed solution/sale etc., traveling to and from the customers premise, providing subject matter expertise regarding technical issues relating to sale; advising customers on suitability of products based on technical needs, assist in preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solution/sale, researching and developing customer solutions with ATT external partners, including design and engineering, and researching customer business and industry to identify new sales opportunities.
 
Supervisory: No.

Skills / Requirements