A1 Placement

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Desktop Engineer

at A1 Placement

Pay: $70,000 to $80,000/year
Posted: 5/11/2019
Job Status: Full Time
Job Reference #: 27143

Job Description

A fast growing tech company is currently seeking an Engineer Associate for their Brooklyn office. This is a unique opportunity to provide desktop Engineering solutions and services like Operating System Image Development, Software Distributions, Software Patching, Software Packaging, Anti-Virus & End Point Security and VDIs.
What you will do:
  • Develop and Implement a Software Update Schedule – Security Updates Distribution using SCCM and manage Patch Testing, Pilot and Production Deployment through change and Release Process.
  • Software Deployment leveraging enterprise level toolsets
  • Administration of Desktop Engineering and End User Computing tools like SCCM, Anti-Virus, VDIs and other End Point Security products.
  • Troubleshoot on SCCM Distribution failures and Validating Packaged Knowledge on SQL Query creation for custom reporting
  • SCCM Asset and software usage Reporting, Maintain Deployment Calendar and License Validation process.
  • Should be able to perform basic network troubleshooting Ethernet and IP configuration.
  • Support Microsoft tools and technologies like Office 365, Sharepoint, Onedrive, DNS, storage and networking as necessary
  • Create and deploy Software Images for Endpoint Devices
  • Troubleshooting Software and Hardware Issues
  • Communicate with users to identify issues and explain solutions
  • Troubleshoot and maintain physical and virtual desktop and laptop systems, printers, scanners, smart phones, etc.
  • Generate reports as requested by the management
  • Lead the End User Computing team if asked to
  • Create new or modify Group Policies as necessary
  • Keep all the End Point tool clients healthy all the times and troubleshoot the issues proactively before escalated.
What you need to have:
  • 5+ years’ experience working as a Desktop Support Specialist or Engineer, in an environment supporting Windows 2008/2012 servers, Active Directory, Windows 7/10 operating systems, printers, Virtual Desktops and End Point Security products required.
  • 4+ years’ working with OS and application imaging, packaging, patching, and deployment technologies, including a thorough knowledge of Group Policy Objects implementations.
  • Experience supporting VDI environment
  • Experience in imaging via SCCM
Really catch our eye with:
  • Strong ability to work with a wide variety of end user personalities, and adjust communication methods where required.
  • Strong verbal communication skills.
  • Active listening skills, Analytical skills and Problem solving skills.
  • Ability to multi-task in a fast paced environment.
  • Strong familiarity with Windows Server 2008 R2/2012 R2, Active Directory , and IIS 7.x, VMware 6.x, vSphere.
  • Working familiarity of DNS, DFS, TCP/IP, UDP, sFTP, SMTP, IIS, Exchange 2010, Office 365.
  • Ability to assess, document, and implement a high level of security across all segments of the IT infrastructure.
  • Understands potential impacts to processes and systems across organization and factors these into solutions. Excellent conceptualization, analytical, logic, and documentation skills.
  • Must meet work deadlines, have regular attendance, good oral and written communication skills, high level of confidentiality, unquestionable ethics and integrity, good interpersonal skills, ability to work with a team, and ability to organize, and prioritize.