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Care Consultant (Spanish Speaking) NYC
at Alzheimer's Association
The Alzheimer's Association, New York City Chapter provides a variety of education, information and support services to persons with dementia, their families, health care professionals, and the community.
POSITION SUMMARY: Under the supervision of the Senior Care Consultant, the Care Consultant is part of the care and support program team. The Care Consultant provides information, support and problem solving counsel to individuals living with Alzheimer’s or a related dementia, their families and caregivers including priority diverse populations among Latino, African American and LGBT constituencies. They will also be responsible for managing support groups throughout the five boroughs including recruiting, managing, and training volunteer support group facilitators. Some evening and weekend hours will be necessary.
ESSENTIAL JOB FUNCTIONS
* CARE AND SUPPORT
?Provide in-person and telephonic care consultations to individuals diagnosed with dementia, their caregivers, and family. This will include need assessment, emotion support, disease information, problem solving techniques and planning for future needs.
?Provide follow-up to our 24/7 Helpline callers to provide disease information, information on local resources/programs, referrals, and general follow-up as needed.
?Facilitate early stage or caregiver support groups.
* PROGRAM DEVELOPMENT
?Work collaboratively with the Programs team to secure program support via grants and assist with the program delivery, data collection and preparation and submission of reports for grantors and other stakeholders
?Build working relationships with physicians, service providers, care facilities and other stakeholders who collaborate on Association initiatives as necessary.
?Represent the chapter at appropriate and assigned meetings and events.
QUALITY ASSURANCE, MONITORING, REPORTING
?Administer client tracking system from referral to closure. Provide accurate and timely documentation of interactions and interventions.
?Collect and enter relevant and appropriate data for grant reporting, measuring progress toward strategic goals, and submitting monthly reports to the Director of Programs and Senior Care Consultant.
?Master's degree in Social Work or Counseling or related field. Licensure required (LMSW, LMFT, LMHC).
?Demonstrated experience providing counseling and related services
?Familiarity with Alzheimer’s and related dementias, and/or aging and health. Knowledge of Alzheimer's or dementia or other disease related experience preferred.
?Demonstrated experience working with diverse communities including Latino, African Americans, and LGBT.
?Excellent written and oral communication skills.
?Proficient in Windows and other software programs: Word, Excel, PowerPoint, Publisher, Personify and Google Apps
?Ability to work early evening and weekend hours as needed.
?Fluency in written and verbal Spanish required.
This position description in no way states or implies that these are the only duties to be performed by the jobholder. They will be required to follow any other duties as requested by their supervisor or manager. This is not meant to be an exhaustive list of job duties. Essential job functions may change when necessary.