Bank of Hope
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Loan Portfolio Services Specialist
at Bank of Hope
Job Status: Full Time
Job Reference #: 062955e1-a14a-4ddc-9889-c19907a1e025
Categories: Financial Services - Mortgage
Responsibilities & Duties•Comply with regulatory requirements including Bank Secrecy Act- Anti Money Laundering, OFAC, US Patriot Act, Privacy Act and Community Reinvestment Act.•Attend trainings and meeting as assigned.•Comply with the Bank’s established loan policies and procedures.•Conduct at least one CRA call each quarter and participate in community affairs to identify the needs and to enhance bank’s CRA activities.•Close loans in accordance with the Department’s procedures.•Follow up on all required covenants such as collection of annual tax returns, financial statements and other information according to Loan Agreement•Follow up various insurance requirement attached to loans. •Prepare the Weekly/Monthly/Quarterly/Annual loan reports for the Department.•Order credit reports (Experian) and preliminary title reports as requested by loan officer.•Prepare and review all loan documents necessary to close and disburse loans.• Verify authorized signer & obtain signature of borrower(s)/guarantor(s) (Credit File & Documents).•Credit file maintenance of New, Payoff, Withdrawn & Declined files.•Answers correspondence regarding routine loan inquiries.•File & monitor timeliness and adequacy of title policies, insurance declarations, UCC & Mortgage recording, escrow closing statement, etc. Report any discrepancies and exceptions to manager.• Administration of loan disbursement for line of credit and construction loan including, but not limited to review of loan covenant, title update and request of site inspection by 3rd party assessors. •Process data changes as necessary (tickler system, loan control procedure & term and conditions, etc).•Prepare & review various relating loan reports (ITI loan accounting system) as requested.•Prepare & review loan files for various audits.•Administration of past due loans including, but not limited to prepare a past due notice for auto loan (10 days’ notice, 15 days’ notice and 30 days’ notice) and to request issuing a demand notice to the bank’s attorney. •Review the department’s expense invoice and order the department’s supply.•Comply with the Bank’s security program.•Seek opportunities to grow relationship with customersRequirementsEducationMinimum Education Level: Bachelor’s DegreeMinimum Years of Experience: 1 yearCombination of Experience and Education can meet the job requirements: YesLanguage RequirementEnglish: Written: Advanced Verbal: FluentKorean: Written: N/A Verbal: N/AComputer/Systems Knowledge RequirementsMicrosoft Outlook: Intermediate Microsoft Word: Intermediate Microsoft Excel: Intermediate Microsoft PowerPoint: Intermediate Job Qualifications/Requirements•Required: No experience or minimum 1year of experience in banking industry. •Required: Knowledgeable in Loan Operations policies and procedures. •Required: Knowledgeable in banking, regulations and State/Federal Regulations. •Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.•Required: Ability to respond effectively to the most sensitive inquiries or customer complaints. •Required: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members.•Required: Ability to interact effectively with all levels of Bank personnel, departments, and customers•Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions. •Required: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. •Required: Ability to identify problems and develop solutions when needed.•Required: Ability to think critically.