Bank of Hope
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Loan Servicing Specialist I
at Bank of Hope
Job Status: Full Time
Job Reference #: 792440c8-20e3-4b18-a049-ce2f148ed390
Categories: Financial Services - Mortgage
Responsibilities & Duties•Understand loan structure and loan documentation.•Prepare for funding new loans including renewals, extensions and restructures.•Understand loan accounting system to perform boarding of new, renewals, extensions, restructures and other changes and maintain accuracy of loan system.•Process loan/general ledger tickets using online posting system modules (TMS and/or Block-Infra) for funding and fee related.•Payout invoices related to loan closing by issuing cashier’s checks.•Prepare out-going wire instructions for funding.•Post collateral audit review to ensure bank’s lien position for the perfection of loan collaterals.•Prepare vault files and maintain safekeeping.•Comply with the Bank’s security program, including but not limited to:o Review and comply with the End-User Computing Agreement.o Acquire good knowledge on functions and usage of computer systems as related to the assigned job functions.o Be current and knowledgeable in industry’s trend in safeguarding the Bank against confidential data leak, identity theft, fraudulent activities, and computer security threats.o Reports suspicious activities to manager, Chief Risk Officer or Information Security Officer. RequirementsEducationMinimum Education Level: Bachelor’s DegreeCombination of Experience and Education can meet the job requirements: NoLanguage RequirementEnglish: Written: Advanced Verbal: FluentKorean: Written: N/A Verbal: N/AComputer/Systems Knowledge RequirementsMicrosoft Outlook: AdvancedMicrosoft Word: AdvancedMicrosoft Excel: AdvancedMicrosoft PowerPoint: IntermediateJob Qualifications/Requirements•Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.•Required: Ability to respond effectively to the most sensitive inquiries or customer complaints.•Required: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members.•Required: Ability to understand the point of view clearly and quickly.•Required: Ability to communicate with co-workers via e-mail regarding work purpose.•Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.•Required: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.•Required: Excellent in quick learning and motivation of expanding knowledge and new skills.