Family Residences and Essential Enterprises, inc.

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NY START Clinical Team Leader

at Family Residences and Essential Enterprises, inc.

Posted: 8/16/2019
Job Reference #: 6547
Keywords: clinical

Job Description

  • Job LocationsUS-NY
    Job ID
    # of Openings
    Clinical Coordinator
  • Overview

    New York Systemic, Therapeutic, Assessment, Resources and Treatment (NYSTART) will increase the community capacity to provide an integrated response to people on Long Island with intellectual/developmental disabilities and behavioral health needs, as well as their families and those who provide support. This will occur through cross systems relationships, training, education, and crisis prevention and response in order to enhance opportunities for healthy, successful and richer lives. For more information on START, please visit

    NY START will provide community-based crisis prevention and intervention services for individuals on Long Island with intellectual/developmental disabilities (I/DD) and co-occurring mental health (MH) and behavioral health needs.

    NY START will help individuals obtain adequate treatment options when they need them most in the least restrictive setting possible. START components include:

    • Trained Linkage Coordinators.
    • In-home therapeutic supports (ages 6 – adult).
    • Site Based Therapeutic Resource Centers (ages 21 +) – planned and emergency use.
    • Crisis support 24 hours/7 days a week.
    • Team response time, 2-3 hours.
    • Augments existing system of support - does not replace it.
    • Multi-level cross system linkages (local, statewide, national).
    • Clinical education teams, online training forums.
    • Family support and education.
    • Standardized protocols for cross systems crisis prevention and intervention designed to connect MH and I/DD providers.
    • Consultation, assessment, service evaluation.
    • Employs data driven, evidence-informed practices and outcome measures.
    • Technical support to maintain program integrity and fidelity to the START model.
    • Person-centered focus
    • Focus on understanding problems in the context of the system of support.


    Under the supervision of the START Associate Director, the START Clinical Team Leader is responsible for the supervision of the START Coordinators in support of the Long Island START team. The START Clinical Team Leader will ensure that crisis support, linkages, outreach, and consultation services are effectively provided for individuals with a developmental disability and behavioral health needs.

    • Provide administrative supervision to START coordinators and provide daily clinical triage support.
    • Maintain linkages and relationships with community partners.
    • Ensure the coordination of support meetings and crisis plans for individuals served through START.
    • Share on-call responsibilities to ensure 24/7 response to crisis situations within one hour of call telephonically and within 24 hours of call face-to-face.
    • Participate in recurring meetings with START leadership, clinical team, and resource center.
    • Development of cross-systems crisis plans, intake/assessments, intervention and outcomes and any other applicable documentations of services provided.
    • Maintain a small, active caseload (about 5 cases) until START coordinator certification is achieved. Following certification, team leader caseload should be fluid and temporary to provide opportunity to support START coordinators when needed.
    • Complete trainings necessary to become a certified START coordinator within 12 months of employment as a team leader.


    • License in social work or mental health counseling (*LCSW preferred).
    • 3 years’ of experience providing services to people who have I/DD and mental health and/or challenging behavioral needs.
    • At least one year of supervisory experience.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.