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Client Solution Executive - RPO/Talent (Healthcare & Life Sciences)

at IBM

Posted: 8/5/2019
Job Reference #: 262339
Keywords:

Job Description

Title
Client Solution Executive - RPO/Talent (Healthcare & Life Sciences)

Your Role and Responsibilities
Seeking candidates local to (or willing to relocate to) New York City, Chicago, or San Francisco 

Do you have a solid track record in sales and passion for working with Healthcare & Life Sciences clients? Then read on… IBM Services is hiring a Client Solution Executive with subject matter expertise in Healthcare & Life Sciences and process outsourcing.

You will have responsibility for creating strategies and implementing plans to achieve pipeline/revenue objectives with innovative and evolving business solutions. Along with bringing thought-leadership and an understanding of the Healthcare & Life Sciences client business challenges, you will work with practice executives, clients and IBM staff to develop and deliver solutions – especially in the area of lead-to-cash for large operators worldwide.
 
Experience expected:
  • Deep understanding for the Healthcare & Life Sciences industry processes, systems and organizations
  • Deep understanding of Human Resources or Talent Acquisition/Engagement related processes
  • First-hand understanding and experience with Robotic Process Automation (RPA), Cognitive solutions, Business Process Modeling and offshoring
  • Understand the business performance indicators associated with Healthcare & Life Sciences processes including sales processes (both enterprise and consumer)
  • Have a successful track record selling to the “C” suite and understand how to operate in a complex international account. 
  • Understand business, regulatory and accounting complexities associated with outsourcing (TUPE, AP-07 etc..)
  • Speak one language other than English, Fluent Spanish a definite plus
Responsibilities include:
  • Serve as a member of the Cognitive Process Services (CPS) leadership team, contributing to refine business process outsourcing propositions, practice and offering development
  • Understand client needs, industry trends and develop winning proposals, applying IBM’s Cognitive Process Services capabilities
  • Build client relationships and a business pipeline of business process outsourcing opportunities with Industrial operators globally
  • Maintain business controls for pipeline reporting and signings/revenue forecasting
  • Achieve personal signings, revenue and utilization objectives, in alignment with practice objectives
  • Generate repeat sales at assigned client and support sales efforts of the practice
  • Establish and manage trusted advisor client relationships
  • Monitor and control delivery excellence associated with large scale process services contract
  • Contribute to thought leadership and point of view materials aligned with select domain
  • Up to 75% travel 


Auto req ID
247087BR

Required Education
Bachelor's Degree

Role ( Job Role )
Business Sales & Delivery Executive

State / Province
MULTIPLE

Primary job category
Consultant

Company
(0147) International Business Machines Corporation

Contract type
Regular

Employment Type
Full-Time

ERBP
Yes

Is this role a commissionable/sales incentive based position?
Yes

Travel Required
Up to 75% or 4 days a week (home on weekends - based on project requirements)

IBM Business Group
GBS

Preferred Education
Master's Degree

City / Township / Village
MULTIPLE CITIES

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise
  • 7+ years of experience in the Healthcare & Life Sciences industry processes, systems and organizations with an emphasis on BPO
  • Experience in first-hand understanding and experience with Robotic Process Automation (RPA), Cognitive solutions, Business Process Modeling and offshoring
  • 5+ years of experience in driving successful revenue generating and selling BPO solutions (ideally in a wider customer experience/cost take out transformation)
  • 5+ years of experience in business performance indicators associated with Industrial processes including sales processes (both enterprise and consumer)
  • 5+ years of successful track record in selling to the "C" suite and understanding how to operate complex international accounts
  • 5+ years of experience in developing and effectively communicating business cases for productivity and automation programs
  • Readiness to travel up to 75%
  • English: Fluent


Country/Region
United States

Preferred Technical and Professional Experience
  • Master’s degree
  • 10 years of experience in consulting selling skills in Healthcare & Life Sciences
  • Some experience of Robotic Process Automation solutions
  • 3 years of experience in first-hand understanding and experience with Robotic Process Automation (RPA), Cognitive solutions, Business Process Modeling and offshoring
  • 7 years of experience in driving successful revenue generating and selling of BPO solutions (ideally in a wider customer experience/cost take out transformation)
  • 7 years of experience in business performance indicators associated with Industrial processes including sales processes (both enterprise and consumer)
  • 7 years of successful track record in selling to the "C" suite and understanding how to operate complex international accounts
  • 10 years of experience in developing and effectively communicating business cases for productivity and automation programs
  • Readiness to travel up to 75%
  • English: Fluent


Secondary Job Category
Other Consultant

Eligibility Requirements
  • None


Position Type
Professional

Early Professional Track
Not Applicable - Professional Hire

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Introduction
As a Business Sales & Delivery Executive, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring insights and experience in areas such as IoT, Blockchain and digital transformation, we are ready to offer you a best in class career development.

Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.