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General Manager - New York City

at Lime

Posted: 7/25/2019
Job Status: Full Time
Job Reference #: a419963c-2c04-43cd-8e21-ec706350d6c4
Keywords: operations

Job Description

General Manager - New York City

New York, NY
Operations – Local Operations
Full-time

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Lime is a smart-mobility provider that offers cities an array of mobility products including Lime-E e-assist bicycles and Lime-S electric scooters. Lime aims to revolutionize mobility in cities and campuses by empowering residents with cleaner, more efficient, and affordable transportation options that improve urban sustainability.

We are looking for a General Manager with a passion for innovation, knack for problem solving, and ability to thrive in ambiguity to create first-class customer experiences. You will be responsible for overall market performance and growth in a strategic and critical role. Our General Managers are creative, big-picture individuals who are accountable for their own P&L and team. This includes not only financial management but also team leadership across departments (including government relations, partnerships, operations and local marketing).

As General Manager, you will not only ensure operational excellence, but also have your finger on the local market pulse, identifying new opportunities for growth while building and maintaining important partnerships.

What You'll Do

Be an owner. Build and implement the market growth strategy across multiple departments with the full support of HQ.

Build a high performing team. Define hiring needs, execute on those needs, and train new team members.
Monitor performance. Track and report supply and demand metrics. Use data to, creatively solve problems, find ways to improve, and track results.
Drive results. Forecast and set quarterly goals for your market, while creating an environment of experimentation, analytical thinking and precision to reach those goals.
Share information. Communicate across the organization to ensure timely resolutions, quality control, and process feedback. Generate feedback and recommendations to central operations, business, product and engineering teams.
Be the face of Lime. As the leader of your market, you will meet with local officials, business owners and customers as a representative of Lime.
Be a culture carrier, and create a fun, inclusive, and safe workplace.

About You

B.A/B.S or equivalent required; MBA preferred

7+ years experience in successfully leading a team of professionals, or equivalent role, ideally in a startup or similar environment
Excellent communicator who is capable of motivating teams, collaborating with diverse groups across a large organization, and liaising with external partners as needed
A great understanding of real-time marketplaces within an analytical mindset (supply and demand economics)
Experience navigating ambiguous environments solving complex problems while exercising good judgement
Ability to simplify difficult problems into solvable tasks that can be acted upon
A data-driven nature, and attention to detail that drive your love of process improvement
Comfortable learning and adapting to new concepts and using new tools
Self-motivated, energetic, and driven with the ability to learn new skills that will enable you to grow with the role

What We Offer

Opportunity to revolutionize transportation in your hometown with the leader in urban mobility solutions

A position that offers a variety of career and resume building experiences with the fastest growing startup of 2018
Scale with a rapidly growing organization, with tons of opportunity for growth
Play a role in the transformation of urban mobility and sustainability
Work with a team of fun and motivated individuals
Competitive salary and benefits

We here at Lime strive to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. Lime is an Equal Opportunity Employer.

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