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IT Specialist

at OnePlus

Posted: 6/20/2019
Job Status: Full Time
Job Reference #: 90fe82ae-35f9-4e16-8941-94473bf13393

Job Description

IT Specialist

New York, US
Operations
Full-time

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Our goal? To share the best technology with the world, hand-in-hand with you. We use simple and thoughtful design to create technology products with a minimal, efficient and reliable user experience. With inclusive and friendly communication, we share these products to our users.

We focus on creating value for users, embracing change, while offering competitive products and services.

We isolate ourselves from external pressure and temptation, never forgetting our original intent, while relentlessly self-improving.

Our primary principle is not in pursuing short-term interests or gains, but instead focusing on healthy and sustainable business.

What you'll do

Setting up accounts and workstations - must be experience in both Windows and Mac operational support activities (installation, configuration and maintenance)

Maintain and troubleshoot computers ( desktop, laptop) printers, VOIP and CISCO conferencing system on an ad hoc basis
Manage networking issues and outages including internet, server, firewall and other related issues
Maintain, monitor and troubleshoot VPN
Upgrade systems with new releases and models when necessary
Maintenance and management of company technology assets
Setup wi-fi and provide technical support at company sponsored events

Requirements

BA/BS degree required

1-3 years of experience in a similar role
Experience with networking, desktops/laptops and database support
Excellent troubleshooting skills
Strong organizational and time management skills
CCNA certification is a plus
Bilingual is preferred, but not required

What's in it for you

Benefits: Excellent medical, dental and vision coverage, pre-tax FSA and commuter benefits, PTO days, STD & LTD, employer-paid life & disability insurance, gym reimbursement

Perks: Casual dress, snacks, Friday catered lunches and monthly snack boxes for remote employees

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