SoulCycle

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Front Desk Staff - Woodbury

at SoulCycle

Posted: 8/17/2019
Job Status: Part Time
Job Reference #: db384849-05a8-4c66-9c66-2022c74039e7

Job Description

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail.

Responsibilities:

  • Provide high level customer service and hospitality to clients
  • Assist the Studio Management in daily studio tasks and projects
  • Maintain a positive attitude and take initiative
  • Provide support to the SoulCycle instructors to ensure a successful class check-in process
  • Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
  • Assist with the training and coaching of new hires for the front desk staff team
  • Maintain product knowledge for all studio retail operations
  • Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture

 

Requirements:

  • Must have customer service experience
  • Must have the ability to prioritize and multi-task within a fast-paced environment
  • Must be willing to initiate tasks and perform duties without direction
  • Must have excellent communication skills and be able to work with a wide range of personalities
  • Must have outstanding customer service and problem solving skills
  • Must have a positive, can-do attitude
  • Must have a friendly and professional phone and email etiquette
  • Must have superior organizational skills
  • Must have the flexibility to work a non-traditional schedule - MUST HAVE WEEKEND, HOLIDAY AND SOME EARLY MORNING/MIDDAY/LATE EVENING WEEKDAY AVAILABILITY

 

Physical Requirements:

  • Must be able to work in a fast paced environment
  • Must be able to kneel, bend, reach, climb and stand for long durations of time
  • Must be able to lift/carry a minimum of 30lbs