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Executive Customer Services / Receptionists Corporate Setting, NY NY
at Allied Universal
- Category (Portal Searching)
- Hidden (17350)
- Workdays Available
- Monday - Friday
- Shifts Available
- Afternoon, Evening, Morning, Overnight
Allied Universal, a leading facility services company and the largest security force in North America with over 150,000 employees, provides unparalleled security services and solutions. With headquarters in Santa Ana, Calif., and Conshohocken, Pa., Allied Universal combines people and technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. An unrelenting focus on clients’ success creates partnerships rooted in quality and value, and is supported by experience gained from being in business for over 50 years. Through our people and leading services, systems and solutions…Allied Universal is there for you.
Allied Universal is looking for experienced customer service/concierge professional(s) for a Major Corporate Account near South Street Seaport, New York NY
Allied Universal is looking for an energetic and experienced customer service/concierge professional with Executive Level (C suite) / VIP communications proficiency, both written and verbal. This position requires a positive attitude, decorum, interpersonal skills, a friendly demeanor, the ability to multitask, and a passion for service and hospitality. Applicants must be skilled with the Microsoft Office suite as well as able to quickly learn new platforms. Work hours may require early mornings and/or late evenings depending on business needs and events. Professionals in this position are highly visible and must be able to adapt to changing circumstances, and demonstrate critical thinking in a fast pace environment.
Greet staff and guests entering the facility.
Efficiently register guests and direct them to the person with whom they are meeting.
Courteously address requests, solve problems, and ensure prompt follow up accordingly.
Represent the client business with a professional appearance and demeanor at all times.
Preferred Qualities and Skills:
Polished, poised, and professional. Well-groomed appearance with a good demeanor for a financial corporate culture
Passion for excellence and great enthusiasm in providing exceptional service standards
Driven and motivated to perform at increasing levels of responsibility
Customer service oriented, friendly, and courteous
Fluent in English, both verbal and written.
Previous customer and/or hospitality experience with a proven track record of success
Problem solving skills and the ability to work effectively under pressure.
Attention to detail
Adept with the Microsoft Office suite and the ability to quickly learn new platforms
Excellent Training and Development Opportunities
Successful candidates must possess legal work authorization in the United States.
Full time hours: 6:00 am to 2:00 pm / 8:00 am to 4:00 pm and/or 11 am to 9:00 am
- Professional interpersonal and communication skills to effectively document and report important information with all levels of the organization
- Exceptional attention to detail to ensure all process steps are followed and data/information is correct
- Ability to multi task and finish process steps while handling multiple interruptions and changing priorities in a high volume work environment
- Dedication to high quality customer service delivery, and integrity through proven client and customer relationships, both internal and external
- Ability to work independently in a fast paced environment while also working in a team oriented, collaborative environment.
- Flexible to work overtime when necessary
- Experience with WinTeam a plus but not mandatory.
Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com.
We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.